About · BAAM Review

We build the review engine local businesses deserve — not the one Birdeye sells.

BAAM Review is the Review-to-Revenue Engine for independent shops, clinics, and bilingual storefronts. We measure what matters, ship a real product owners can run themselves, and we don't fake reviews — ever.

Our story

Born from one frustrated owner asking a fair question.

BAAM Review started in 2024 when a New York TCM clinic owner asked our team a question every owner asks eventually: "why does my 4.9-star competitor with worse service rank above me on Google?"

The answer wasn't fancy. It was reviews — recent ones, in the right languages, replied to. The expensive enterprise tools either wouldn't take the account, charged a $5,000 setup fee, or shipped templates that read like spam to bilingual customers. So we built BAAM Review for the businesses those tools ignore.

What we stand for

Three principles, non-negotiable.

No fake reviews. Ever.

Every review we help collect is from a real customer who actually walked through your door. No incentives, no gating, no AI-generated "templates." If Google ever cracks down, your business is safe because nothing we did was shady.

Built for owners, not engineers.

Our customer is the person who actually runs the shop — not their nephew who "does the website." Onboarding takes minutes, the dashboard shows you what to do this week, and our reports are written so a busy owner reads them on the phone over morning coffee.

Multilingual from day one.

Half the businesses in our home market run in English and 中文. Most review tools treat that as an afterthought. We treat it as default — bilingual templates, bilingual reports, bilingual support. Spanish coming next.

From BAAM Studio

Part of a bigger studio building tools for independent local businesses.

BAAM Review is one product inside BAAM Studio — a small, focused studio shipping software for the businesses Silicon Valley ignores. We don't take VC money. We don't sell to enterprise. We ship pragmatic tools, charge fairly, and keep the company small enough to actually answer support emails ourselves.

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